Refund and Cancellation Policy
At Aalmaram by Kizhakeyil, we understand that plans may change. This policy outlines the terms and conditions for cancellations and refunds. By making a reservation with us, you agree to the following policy:
1. Cancellation Policy
1.1. All cancellation requests must be submitted via email to support@aalmaram.kizhakeyil.in or Contacted to the whatsapp of 8089664415
1.2. Cancellations made less than 2 days before the check-in date will only be eligible for a refund under the conditions outlined below.
1.3. Same-day cancellations or no-shows are not eligible for a refund.
2. Refund Policy
2.1. Conditional Refund Policy
- A refund will only be initiated if the canceled booking is replaced by another reservation for the same date(s).
- If another guest successfully books the canceled date(s), you will receive a full refund of the booking amount.
2.2. Refund Process
- Refunds, when applicable, will be processed within 24 hours after the new booking is confirmed.
- Refunds will be credited to the original payment method used during the reservation.
2.3. No refunds will be issued if the canceled date(s) remain unbooked.
3. Force Majeure
In the event of natural disasters, government restrictions, or other unforeseeable circumstances beyond our control, Aalmaram by Kizhakeyil will assess the situation on a case-by-case basis. Refunds or rescheduling options may be offered at the discretion of management.
4. Non-Refundable Components
4.1. Any additional services or packages booked (e.g., spa appointments, event setups) are non-refundable unless explicitly stated otherwise.
4.2. Bank transaction fees or service charges incurred during booking will not be refunded.
5. Amendments to This Policy
Aalmaram by Kizhakeyil reserves the right to modify or amend this refund and cancellation policy at any time without prior notice. Any changes will be effective immediately and posted on our website.
Contact Us
If you have any questions or concerns about our refund and cancellation policy, please reach out to us:
- Email : support@aalmaram.kizhakeyil.in
- Phone : 8089664415 | 9495391155 | 9447741119